NHS Supply Chain Supplier Price Increase Workflow image

BHTA FOI sheds light on NHS Supply Chain’s price increase requests from suppliers

NHS Supply Chain Supplier Price Increase Workflow image

The British Healthcare Trades Association (BHTA) has acquired important information from NHS Supply Chain through a Freedom of Information (FOI) request submitted to Supply Chain Coordination Limited (SSCL), the organisation responsible for managing NHS Supply Chain operations.

The FOI request sought clarity on how many price increase requests are submitted by suppliers to NHS Supply Chain, what the outcomes typically are, how long decisions take, and the overall process for handling such requests, reflecting common queries from BHTA members.

David Stockdale, Chief Executive of the BHTA, formally submitted the FOI request, which elicited the following details from SSCL.

Between 1 April 2024 and 31 March 2025, NHS Supply Chain received 105 supplier requests for price increases. Of these, 32 were approved, 13 were declined, and 10 were withdrawn by the suppliers.

The average time taken to reach a decision on a price increase request, from initial submission to final outcome, was reported to be 84 days.

In response to questions about formal policies or criteria used to evaluate such requests, NHS Supply Chain also shared its Supplier Price Increase Workflow document, which outlines the procedural steps and evaluation criteria used during the decision-making process.

Download the full FOI request response to the BHTA from SSCL here (PDF).

Download the full Supplier Price Increase Workflow document here (PDF).

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